In the very first episode of the "Seamless Shopping Without Shrink Show", Harmen Koopman sits down with Jeroen Struycken, General Manager at Nedap Sense, to dive into the core of what seamless shopping truly means and how it intersects with the critical issue of retail shrink.

With over 20 years of experience in the retail technology industry, Jeroen shares his unique perspective on how retail has evolved over the years. From the days of analog modem connections to RFID to meet the consumers' ever-increasing need for effortless experiences, he highlights the key shifts that have shaped the industry.

Tune in to this insightful conversation to learn how retailers can create seamless shopping experiences while keeping shrink under control, and discover why it's not just about technology, but about the right strategy, great partnerships, and a willingness to adapt.