We sat down with Jerome to talk about his fascinating journey which began as employee #1 in Just Eat Spain 14 years ago. From those early days, launching the website, signing up restaurant partners himself, acting as the first Customer Service agent, to now overseeing one of the most profitable market segments, Jerome shares the principles that guide him. These include his mantras like the triple A approach, the importance of supply or that the main duty of leaders is to absorb complexity and transmit clarity. Having actively contributed to the majority of the company's transformations, Jerome offers a unique perspective on what it takes to stay competitive in an ever-changing industry.
About #WeAreJET
Growth & scale are key pursuits of every business. But what happens when they occur at an unprecedented pace? And what impact does growth have on people's learning curve, mindset and work experience? Come along with us on a journey around the world to get inspired and learn from JET'ers who have had to change the way they think, lead and work to meet the challenges of a scaling global tech company.
Produced by JustEatTakeaway.com and Spraakmaker Media.
Hosted by Ed Palmer.