Customer journeys have taken the business world by storm and changed the way companies managed their customer experience. Our guest Jochem van der Veer is the co-founder of TheyDo, a customer journey management software. In this last episode of season 1 of OutsideIn, he will tell us all about customer journeys, how they helped businesses making better products and how we can make smarter use of customer journeys when it comes to internal communication. Stay tuned for season 2!
Over OutsideIn
The business landscape is transforming globally and there is only one way to guide employees through it: Internal communication! In OutsideIn, host Alexander Broekman talks to the people shaping this industry. In this podcast we dive into the modern and data-driven world of external communication and apply all the lessons learned to the somewhat rusty world of internal communication. Hosted by Funk-e founder Alexander Broekman, OutsideIn is made for the modern change manager and corporate communicator aspiring to make internal communication a key transformation facilitator. Let's bring the outside in!